Truly an amazing experience at Bimmer... Came to them exhausted by a complicated issue with a classic BMW that five technicians couldn't figure out at the BMW Service Center over a period of seven weeks. Once the vehicle was in the hands of technician Robert Burns, within days he was able to make clear determinations and create a path moving forward. Going above and beyond would be an understatement... Aside from his vast experience, knowledge and resourcefulness, Robert exhibited passion and determination. At the BMW Service Center I felt like a number being run through a mill, but Bimmer Motor Specialists took on the project as if it were their own. The term "Motor Specialists" is very apropos in that they left no stone unturned and worked in a timely manner within an affordable price range. Communication through Service Manager Alex was spot on and I knew with assuredness that I could trust them with this very special car. Once the major issue was solved, Robert took the time to make additional suggestions on how the car could age more gracefully both mechanically and aesthetically. Previously I was told that this car would not be back on the road, but Bimmer Motor Specialists proved that with ingenuity, perseverance and a spark of passion, this Classic was destined to be on the road again.
Dear Charley, thank you for this amazing review! We are thrilled to hear that your experience with us exceeded your expectations. Our team of experts, including Robert and Alex, are committed to delivering the highest level of service. It brings us great joy to know that we were able to not only solve the complicated issue with your classic BMW but also provide suggestions for its long-term maintenance. Your satisfaction is our utmost priority, and we look forward to serving you again in the future!
- Bimmer Motor Specialists